Terms and Conditions

1. Buyer Agreement

By purchasing from, accessing or using this website www.melbpower.com.au, you (anyone who visits and/or uses this website) accept these terms and conditions of Sale, and an agreement is formed between Melbourne Power Equipment and you. These terms may be adjusted or amended at any time without notice, your access to www.melbpower.com.au may also be terminated at any time without notice. Melbourne Power Equipment reccomends these Terms and Conditions are reviewed by you regurarly. 

Your purchase from www.melbpower.com.au is subject to these Terms and Conditions of Sale. If you do not agree with, or accept these Terms and Conditions of Sale you must not use this website - www.melbpower.com.au, or purchase any items from it.

2. Guest & Registered Accounts

You may access or use this site as a guest or as a registered user. To become a registered user of www.melbpower.com.au, you must provide your full name, address, phone number and email address. If these details are not entered correctly or complete, you may not be able to create a Registered Account or access it at a later date. Only one registration allowed per e-mail address. You must not use another registered user's account without permission from the account holder. You must notify us immediately if you become aware of any security breach, or any unauthorised activity on your account. Melbourne Power Equipment reserves the right to terminate a members account without notice.

3. Legal Capacity

Any purchase made by you on this website - www.melbpower.com.au, is an aknowledgement by you that:

- You accept these Terms and Conditions of Sale Fully

- You agree that you have entered into a Legal Contract with Melbourne Power Equipment in relation to the Terms and Conditions of Sale

- Together with your order/purchase, these Terms and Conditions of Sale constitute the entire agreement between you and Melbourne Power Equipment for the supply of goods.

4. Pricing

All pricing advertised at this website - www.melbpower.com.au, is in Australian Dollars, and Includes GST. These prices do not include freight charges, freight charges will be calculated at checkout. Prices are subject to change, and can change without notice. Melbourne Power Equipment reserves the right to correct any pricing errors advertised at www.melbpower.com.au.

5. Payment

All payments are processed through Stripe's secure platform and are subject to Stripe's Terms and Conditions. All payments are required to be made in full prior to delivery.

6. Orders

You and Melbourne Power Equipment will enter into a contract of sale and supply of goods by purchasing from www.melbpower.com.au, and paying for the items and any delivery charges in full, your order has entered our database, and Melbourne Power Equipment has recieved in its account your payment in full. You acknowledge that, the transmission of your order or the confirmation of any payment, made through a third party instruction may not be received by Melbourne Power Equipment for reasons beyond either parties' reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications, or the omission or failure of third party website providers or systems. To the extent permitted by law, Melbourne Power Equipment is not liable to you in any way for any loss or damage at all and however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason. Melbourne Power Equipment may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you. Melbourne Power Equipment reserves the right not to accept an order, without notice. In this occasion Melbourne Power Equipment will contact you via phone/email for a full refund. 

7. Stock Availability

Stock quantities advertised at www.melbpower.com.au are updated frequently, however these quantities are subject to change without notice. If Melbourne Power Equipment can not supply and goods ordered, you will be notified via phone/email. 

8. Supply, Delivery & Delays

The goods on your order will be sent to the address supplied by you. The delivery address must be in Australia. Melbourne Power Equipment will endeavor to deliver your order within the timeframes stated, however Melbourne Power Equipment does not guarantee this as there is many causes that can affect these times. Melbourne Power Equipment will not accept responsibility for non-deliveries or delivery delays from our third-party delivery companies. Melbourne Power Equipment will not be liable for any delays due to circumstances beyond their reasonable control, including but not limited to power failure, bank payment failures etc.

10. Damage, Refund Policy

If any item ordered by you arrives damaged or is not of acceptable quality you may have: 1- rights under the Refund Policy; - 2- Legal rights and remedies in Australia under the Competition and Consumer Act 2010 and other rights under other consumer laws applying in each Australian State and Territory. Please ensure that the item you are ordering is correct as Melbourne Power Equipment will not normally offer a refund if you have changed your mind, ordered the incorrect part or fount the part cheaper elsewhere. If you order has arrived damaged, or you would like further help to ensure are ordering the correct part, please send an email to info@melbpower.com.au.